Terms and Conditions
Last updated: 1/20/2026
1. Agreement to Terms
By accessing and using TheUrbanCentral website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Use License
Permission is granted to temporarily access the materials on TheUrbanCentral's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to decompile or reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
3. Orders & Scheduling
When placing an order or scheduling a pickup/delivery through our website:
- Orders are subject to availability and confirmation
- We reserve the right to cancel or modify orders at our discretion
- Changes or cancellations may be limited once an order is confirmed or in progress
- If you schedule a pickup or delivery, please be available at the selected time window
- Special dietary requirements should be communicated at the time of ordering
4. Payment Terms
Payment for meals and services is due at the time of service unless otherwise arranged. We accept cash and major credit cards. For large parties or special events, a deposit may be required. All prices are subject to change without notice.
5. Cancellation Policy
If you schedule an order, cancellations should be made as early as possible. Late cancellations, repeated no-shows, or unavailable recipients may result in a cancellation fee or restrictions on future orders.
6. Conduct and Behavior
We reserve the right to refuse service to anyone for any reason, including but not limited to:
- Disruptive or inappropriate behavior
- Failure to comply with restaurant policies
- Intoxication or illegal activity
- Failure to follow dress code requirements (if applicable)
7. Dietary Restrictions and Allergies
While we strive to accommodate dietary restrictions and allergies, we cannot guarantee that our kitchen is completely free of allergens. Please inform us of any allergies or dietary restrictions when placing your order. We are not liable for allergic reactions or adverse health effects resulting from food consumption.
8. Limitation of Liability
TheUrbanCentral shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of TheUrbanCentral and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written permission.
10. Changes to Terms
We reserve the right to modify these terms and conditions at any time. We will notify users of any changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of those changes.
11. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which TheUrbanCentral operates, without regard to its conflict of law provisions.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
TheUrbanCentral
NO. 1, MAZARAM JUNCTION, LITTLE
RAYFIELD, JOS, NIGERIA
Email: [email protected]
Phone: +234 906 719 9159
+234 706 121 8941